Legal Terms – Domaine Saint Hilaire
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Legal Terms

Part 1-  Data Privacy Policy / Politique de protection des données personnelles (en français ci-dessous)

Domaine Saint Hilaire (“We”) are committed to protecting and respecting your privacy. 

This policy (together with our terms of use and any other documents referred to) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. 

The data controller is Nick Kent, Domaine Saint Hilaire, 34530 Montagnac, France.

WHERE WE STORE YOUR PERSONAL DATA

By signing up to our service and submitting your personal data, you agree to us holding your personal information.  We use a number of common 3rd party tools for running our web-site and contact list which may store your personal details in a remote location including locations outside the EU.  We have verified that these tools use appropriately secure methods and are compliant with EU data protection laws.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.  Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

INFORMATION WE MAY COLLECT FROM YOU 

In addition to the information you provide directly to us, our website and email tools may gather information about you and store this in cookies or on servers run by our 3rd party services.

By giving us your personal information via any channel, verbally, electronically, business card or otherwise, you are consenting to us using this information as outlined below.

If you do not wish for your personal information to be used in this manner, please inform us immediately.

USES MADE OF THE INFORMATION 

We use information held about you in the following ways: 

  • To provide you with information, products or services that you request from us or which we feel may interest you.
  • To send direct marketing information.  You have the opportunity to opt out of this communication, at any time, by clicking the unsubscribe details at the bottom of every email or by contacting us directly.
  • To notify you about changes to our service
  • To market our product and services to 3rd parties – e.g. quoting customer reviews or aggregated customer information

We will never sell your information to a third party.

DISCLOSURE OF YOUR INFORMATION 

We may disclose your personal information to any member of our group of related companies, which means Domaine Saint Hilaire SARL, Saint Hilaire SARL, Languedoc Imports Ltd and any subsidiaries of these companies. 

LAWFUL BASIS

One of the lawful bases upon which we process and store your data can be described as follows: ‘Necessary for the purpose of legitimate interests pursued by the controller or a third party except where such are overridden by the interests, rights or freedoms of the data subject’.

In addition, depending on your relationship with us we may also process and store your data on the grounds of one or more of the following:

  • Consent
  • Necessary performance of a contract
  • Compliance with a legal obligation
  • Performance of a task carried out in the public interest

A fuller description of these grounds for processing data can be found in Article 6 (1 a, b, c, e and f) of the General Data Protection Regulations 2016/679.

RETENTION PERIOD

We will retain your data for as long as we deem our services to be of interest.  Should you wish to have your information amended or removed at any time, please contact us.

THIRD PARTY LINKS ON OUR WEBSITE

Our website may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. 

RIGHT TO COMPLAIN

You have the right to make a complaint about any aspect of our data handling and/or usage.  Any complaint should be directed to the Data Protection Compliance Officer via info@domainesaint-hilaire.com in the first instance.

 ADDITIONAL RIGHTS

Under the latest Data Protection Regulations, you also have the following:

  • Right to be informed
  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object and;
  • Right not to be subject to automated decision making including profiling

CHANGES TO OUR PRIVACY POLICY 

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. 

CONTACT 

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@domainesaint-hilaire.com

 

Politique de protection des données personnelles

Au Domaine Saint Hilaire, nous nous engageons à protéger et à respecter votre vie privée.

Cette politique (ainsi que nos conditions d'utilisation et tout autre document qui s’y réfère) décrit la base sur laquelle nous traiterons toutes les données personnelles que nous collectons auprès de vous ou que vous nous fournissez. Veuillez lire attentivement ce qui suit afin de comprendre nos vues et pratiques concernant le traitement de vos données personnelles.

Le responsable du traitement est Nick Kent, Domaine Saint Hilaire, 34530 Montagnac, France.

LIEU DE  STOCKAGE DE VOS DONNÉES PERSONNELLES

En vous inscrivant à nos services et en nous soumettant vos données, vous acceptez que nous conservions vos informations personnelles. Nous utilisons un certain nombre d'outils tiers communs pour gérer notre site web et notre liste de contacts qui peuvent stocker vos informations personnelles dans un lieu éloigné, y compris en dehors de l'Union Européenne. Nous nous sommes assurés que ces outils utilisaient des méthodes sécurisées appropriées et respectaient les lois européennes sur la protection des données.

Nous prendrons toutes les mesures raisonnablement nécessaires pour assurer que vos données sont traitées en toute sécurité et conformément à la présente politique de confidentialité. Malheureusement, le transfert de données via internet n'est pas complètement sécurisé. Bien que nous fassions de notre mieux pour protéger vos données personnelles, nous ne pouvons garantir la sécurité de vos données transférées vers notre site ; tout transfert se fait à vos propres risques.

INFORMATIONS SUSCEPTIBLES D’ÊTRE COLLECTÉES

En plus de l'information que vous nous fournissez, notre site web et nos outils de messagerie peuvent recueillir des données vous concernant et les stocker dans des cookies ou sur des serveurs gérés par nos services tiers.

En nous communiquant vos données personnelles, que ce soit verbalement, par voie électronique, carte d'affaires ou autre, vous consentez à ce que nous utilisions ces informations comme indiqué ci-dessous.

Si vous ne souhaitez pas que vos données personnelles soient utilisées ainsi, veuillez nous en informer immédiatement.

UTILISATIONS DES DONNÉES PERSONNELLES

Nous utilisons les informations vous concernant de la manière suivante :

  • Afin de vous fournir les informations, produits ou services que vous nous demandez ou qui, selon nous, pourraient vous intéresser.
  • À des fins de marketing direct. Vous avez la possibilité de refuser ces communications à tout moment, en cliquant sur« vous désabonner » au bas de chaque e-mail ou en nous contactant directement.
  • Pour vous informer de changements dans nos services
  • Pour commercialiser nos produits et services à des tiers - par exemple en citant les commentaires ou informations clients accumulés

Nous ne vendrons jamais vos données personnelles à un tiers.

COMMUNICATION DE VOS DONNÉES PERSONNELLES

Nous pouvons communiquer vos données personnelles à tout membre de notre groupe, c’est à dire au Domaine Saint Hilaire SARL, Saint Hilaire SARL, Languedoc Imports Ltd et aux filiales de ces entreprises.

BASE LÉGALE

Nous traitons et stockons vos données en respect de la disposition légale suivante : « aux fins d'intérêts légitimes poursuivis par le responsable de traitement ou par un tiers, à moins que ne prévalent les intérêts, les droits et libertés de la personne concernée ».

De plus, selon les relations que vous entretenez avec nous, nous pouvons également traiter et stocker vos données sur la base d'un ou plusieurs des éléments suivants :

  • Votre consentement
  • Ces données sont nécessaires à l’exécution d’un contrat
  • Le respect d'une obligation légale
  • L’exécution d'une mission effectuée dans l'intérêt public

Une description plus complète des fondements juridiques du traitement des données personnelles peut être trouvée dans l'article 6 (paragraphe 1a, b, c, e et f) du règlement général sur la protection des données 2016/679.

DÉLAI DE CONSERVATION

Nous conserverons vos données aussi longtemps que nous les jugeons nécessaires à l’exécution de nos services. Si vous désirez que vos informations soient modifiées ou supprimées, vous pouvez le faire à tout moment en prenant contact avec nous.

LIENS VERS DES SITES INTERNET TIERS

Notre site peut parfois, contenir des liens vers et en provenance de sites web appartenant à des tiers. Si vous suivez un lien vers un de ces sites, veuillez noter que ceux-ci ont leurs propres politiques de confidentialité et que nous déclinons toute responsabilité ou engagement vis à vis de leurs politiques. Veuillez vérifier leurs pratiques avant de leur soumettre toute donnée à caractère personnel.

DROIT À RÉCLAMATION

Vous avez le droit de faire une réclamation concernant tout aspect de notre traitement et/ou utilisation de vos données. Toute plainte doit être adressée au délégué à la protection des données via info@domainesaint-hilaire.com en première instance.

DROITS ADDITIONNELS

En vertu du dernier Règlement sur la protection des données, vous possédez également :

  • Un droit à l’information
  • Un droit d’accès
  • Un droit de rectification
  • Un droit de suppression,
  • Un droit de restriction du traitement
  • Un droit à la portabilité des données
  • Un droit d'opposition et,
  • Un droit à ne pas être soumis au traitement automatisé et au profilage

CHANGEMENTS DANS NOTRE POLITIQUE DE CONFIDENTIALITÉ

Les modifications futures que nous pourrions apporter à notre politique de confidentialité seront affichées sur cette page et, le cas échéant, notifiées par courrier électronique.

CONTACT 

Vos questions, commentaires et demandes concernant cette politique de confidentialité sont les bienvenues et doivent être adressées à info@domainesaint-hilaire.com

Part 2 Terms of Service (English only)

OVERVIEW

This website is operated by Saint Hilaire SARL. Throughout the site, the terms “we”, “us” and “our” refer to Saint Hilaire SARL. Saint Hilaire SARL offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy set out in Part 1 above.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - SHIPPING

All purchases are deemed to be made in France. Following your purchase you can collect the wine from our vineyard at Domaine Saint Hilaire, Montagnac, 33430 France.

We also offer a shipping service if you wish to arrange for wine to be delivered to a specified address. This shipping is a separate service provided to you by Domaine Saint Hilaire whether or not a separate delivery fee is paid by you. Delivery of wine to a country outside of France does not imply that Domaine Saint Hilaire has provided goods or services in that country and is not responsible for complying with any laws or other requirements of that country.

SECTION 14 - TAXES

All purchases are deemed to be made in France and French wine tax and TVA are included within our prices. Many countries have laws and taxes surrounding the importing of alcoholic beverages. You are solely responsible for understanding any relevant laws and other requirements and for paying any taxes payable other than French taxes. Domaine Saint Hilaire does not take any responsibility for any overseas laws, rules, requirements, restrictions or taxes that may apply.

SECTION 15 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Domaine Saint Hilaire, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 16 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Domaine Saint Hilaire and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 17 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 18 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 19 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 20 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of France.

SECTION 21 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 22 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@domainesaint-hilaire.com.


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